FREE Vehicle Pick & Delivery During COVID-19
We're here to help you get your car back and on with your life again as quickly as possible. Especially at this time of uncertainty, you can feel comfortable knowing we've been in business since 1990 and understand difficult times.
We've built relationships with insurance companies, dealerships and parts manufacturers. We do our best to streamline the collision repair process and minimize your wait time without sacrificing quality.
Here's what it looks like from start to finish...
THE ACCIDENT
Call emergency services, if needed. Then, you can call SCR Collision (510) 538-8663 to receive further instructions.
Business Address:
YOUR ESTIMATE
We'll come to you! Stay safe and shelter-in-place while we arrange a convenient time to come to you, unless towing arrangements have already been made.
Once we've assessed the damage first hand, we'll be able to identify underlying damage. Our certified technicians typically find things like fringed wires, weather stripping leaks, or even a cracked frame.
VEHICLE DISASSEMBLY
Disassembling impacted areas down to the frame can expose areas of weakness that untrained or unprofessional shops tend to avoid. We take the time to do things right.
Afterwards, a thorough review is reported to your insurance adjuster and an anticipated start date can be scheduled.
VEHICLE REPAIR
We choose brand new OEM parts first before anything else. Your insurance company ultimately decides what they'll pay for. But we'll help you navigate a best case scenario.
We follow manufacturer's specifications for repair, communicate updates to you either through email, SMS, or phone call and give you an estimated completion date. Please be aware though that due to the coronavirus, parts deliveries may be delayed.
VEHICLE PAINT
Careful preparation and paint application are the keys to a slick looking paint job. IT also helps that we use manufacturer recommended colors and sealants for our finish.
Quality Control oversees that all areas are repaired to satisfaction.
VEHICLE REASSEMBLY
We connect vehicle systems and components and restore settings back to default. Then we test drive vehicles to check for wind noise and warning notifications. Safety is the standard. A final delivery date is suggested at this time.
QUALITY ASSURANCE
In addition to the test drive, a multi-point inspection report is completed and reviewed by a peer. Your vehicle now gets treated to a "spa day" inside/outside auto detailing, to reward it for all the work it's been through. Final delivery is confirmed.
ON-TIME DELIVERY
Yeah! It's time for you to get your car back and on with your life again. Before you drive off we'll go over everything that was done inside and out. We'll answer all your questions now and in the future. And we don't let any vehicle leave our shop unless we can say without a doubt, "I would put my own daughter in that car."
What Are You Waiting For? Get Your Free Estimate >>
100% SATISFACTION LIFETIME GUARANTEE
We stand behind every repair we complete. That's why we're proud to offer you a Lifetime Guarantee on all of our work. For as long as you own that vehicle, rest assured knowing should anything happen to the repair we completed, we'll make it right.
Insurance Claims Assistance
Rental Car Assistance
Towing Assistance
Shuttle Service Available
Glass and Windshield Replacement
Unibody Frame & Structural Repair
Suspension Repair
Refinishing
Door Ding Repair
Paint Chip Repair
Paintless Repair
Computerized Paint Matching
Lifetime Paint Warranty
Limited Lifetime Workmanship Warranty
Deductible Financing Available
Military & Student Discounts Available
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Free Estimates in as little as 15 minutes!
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